How can we help?

Go to Profile tab → tap the subscription card → tap "Restore Purchases". Your Pro access will be restored automatically if you previously purchased it with the same Apple ID.

Open MacroIt on your iPhone first, then open the app on your Apple Watch. The Watch will automatically request a sync. Make sure both devices are connected and nearby.

Free users get 10 AI scans per month. Pro users get 200 AI scans per month. Scans reset on the 1st of each month. Barcode scanning is always unlimited on all plans.

Go to Profile tab → Daily Goals → tap "Edit Daily Goals". You can manually adjust each macro or use the Smart Recalculate feature to recalculate based on your current profile.

Low confidence usually means the photo was blurry, the food was unclear, or the portion was hard to estimate. Try taking a clearer photo with good lighting. You can also add a context note before scanning to help the AI — for example "breaded with chickpea flour" or "about 200g portion".

Subscriptions are managed through Apple. Go to iPhone Settings → Apple ID → Subscriptions → MacroIt → Cancel Subscription. You can also tap "Manage Subscription" in the Profile tab.

Your data is stored in iCloud and will be restored when you reinstall the app and sign in with the same Apple ID. Your Pro subscription will also be automatically restored.

Currently MacroIt is only available on iOS and Apple Watch. We may consider Android in the future.